Get in touch
We read every message ourselves.
A small team in Melbourne, ready to help.
Whether you're choosing your first bracelet, asking about a gift, or following up on an order — we're a small team and we read every message ourselves.
We reply within 24 hours, Monday to Friday.
Send us a message
Our team
Herb Sense is based in Melbourne, made possible by a long partnership with a heritage Chinese herbal house in Henan, China.
Founder & Australia operations: Bella Xuanyuan & Joy
We're small. We're hands-on. We don't outsource our care.
Where to find us
Melbourne, Victoria, Australia
We operate online only — no physical store yet, but we ship Australia-wide.
We care every customer.
